Orders

The Order Object

A Rutter Order represents an order processed by a merchant's store. Every order is linked to Fulfillments, Transactions, Products, Variants, and a Customer.

Every order contains a line_items array containing information about the products included in the order.

Properties

idstring

The Rutter generated unique ID of the order.

platform_idstringOptional

The platform specific ID of the order.

cancelled_atstringOptional

The ISO 8601 timestamp for when the order was cancelled. SHOPIFY only.

payment_statusenum

The payment status of the order.

One ofpendingpaidrefundedfailed, or unknown.
statusenum

The status of the order.

One ofactivearchivedcancelled, or unknown.
total_discountnumber

The sum of all discounts applied to the total price.

total_pricenumber

The total price of the order.

fulfillment_statusenumnullable

The status of the fulfillment for the order.

One offulfilledunfulfilledpartialunknown, or null.
iso_currency_codestringnullable

The ISO 4217 currency code of the order.

namestringOptional

The name of the order. Supported for SHOPIFY only.

order_numberstringOptional

The merchant facing order ID.

source_namestringOptional

The source name of the order. Supported for SHOPIFY only.

total_line_items_pricenumberOptional

The total price of all line items of the order. Supported for SHOPIFY only.

total_shippingnumbernullable

The sum of all shipping costs.

total_shipping_discountnumberOptional

The sum of all discounts on shipping applied to the total price.

total_taxnumbernullable

The total tax paid on the order.

tagsarrayOptional

The tags of the order. Supported for SHOPIFY only.

String array.

refundsarrayOptional
Show refunds attributes
billing_addressobjectnullable
Show billing_address attributes
shipping_addressobjectnullable
Show shipping_address attributes
customerobjectnullable
Show customer attributes
line_itemsarray

The linked variants and quantities associated with this order.

Show line_items attributes
fulfillmentsarray
Show fulfillments attributes
transactionsarrayOptional

An array of Transactions linked to the order. Included if you pass the expand=transactions query parameter.

Show transactions attributes
created_atstring

The ISO 8601 timestamp that the order was created.

updated_atstring

The ISO 8601 timestamp that the order was last updated.

Endpoints
GET
/orders
GET
/orders/:id
POST
/orders
PATCH
/orders/:id

List Orders

GEThttps://production.rutterapi.com/versioned/orders

The /orders endpoint allows developers to receive user-authorized order data for a merchant's store.

Due to the potentially large number of orders associated with an Item, results are paginated. Manipulate the count and offset parameters in conjunction with the total_orders response body field to fetch all available transactions.

Request Parameters

    access_tokenstringqueryRequired

    The access token of the connection.

    cursorstringqueryOptional

    Used to paginate to the next batch of objects. Should be a copy of the next_cursor value from the previous response.

    limitintegerqueryOptional

    Used to limit the number of returned objects. Defaults to 50.

    expandenumqueryOptional

    Optionally, include transaction information when fetching orders.

    Must betransactions.
    created_at_maxintegerqueryOptional

    Used to filter objects with a created_at value less than or equal to the supplied value. Should be a Unix time in milliseconds.

    created_at_minintegerqueryOptional

    Used to filter objects with a created_at value greater than or equal to the supplied value. Should be a Unix time in milliseconds.

    fulfillment_statusenumqueryOptional

    Optionally filter orders by their fulfillment_status. Supported for Squarespace, BigCommerce, Magento, Square, Shopify, Wix, Amazon, Etsy, PrestaShop, eBay, Lazada.

    One offulfilledunfulfilledpartial, or unknown.
    order_numberintegerqueryOptional

    Optionally filter by order number. Supported for Squarespace, BigCommerce, Magento, WooCommerce, Square, Wix, Amazon, PrestaShop, eBay.

    payment_statusenumqueryOptional

    Optionally filters orders by payment_status. Supported for Squarespace, BigCommerce, Magento, Square, Shopify, Wix, Amazon, Etsy, PrestaShop, eBay, Lazada.

    One ofpendingpaidrefundedfailed, or unknown.
    phonestringqueryOptional

    Optionally filter by phone number. Format using only numerics. Supported for Magento, WooCommerce, Shopify, Wix.

    propertiesstringqueryOptional

    Optionally return only certain fields specified by a comma-separated list of field names. E.g. id,status

    updated_at_maxintegerqueryOptional

    Used to filter objects with a updated_at value less than or equal to the supplied value. Should be a Unix time in milliseconds.

    updated_at_minintegerqueryOptional

    Used to filter objects with a updated_at value greater than or equal to the supplied value. Should be a Unix time in milliseconds.

    force_fetchenumqueryOptional

    Used to force a response even if the underlying connection has not finished its initial sync.

    One oftrue or false.

Response Body

Support by integration
  • Shopify
    Shopify
  • WooCommerce
    WooCommerce
  • Amazon
    Amazon
  • Wix
    Wix
200
Example Response Body
JSON
1
{
2
"orders": [
3
{
4
"id": "00000000-0000-0000-0000-000000000000",
5
"platform_id": "12345678",
6
"cancelled_at": "2023-01-02T02:34:56.000Z",
7
"payment_status": "paid",
8
"status": "active",
9
"total_discount": 5,
10
"total_price": 37.34,
11
"fulfillment_status": "unfulfilled",
12
"iso_currency_code": "USD",
13
"order_number": "12345",
14
"source_name": "web",
15
"total_line_items_price": 28,
16
"total_shipping": 12.34,
17
"total_shipping_discount": 0,
18
"total_tax": 2,
19
"billing_address": {
20
"address1": "123 Rutter Road",
21
"address2": "Floor 4",
22
"city": "San Francisco",
23
"country_code": "USA",
24
"first_name": "Eric",
25
"last_name": "Yu",
26
"postal_code": "94110",
27
"region": "CA",
28
"phone": "1234567890"
29
},
30
"shipping_address": {
31
"address1": "123 Rutter Road",
32
"address2": "Floor 4",
33
"city": "San Francisco",
34
"country_code": "USA",
35
"first_name": "Eric",
36
"last_name": "Yu",
37
"postal_code": "94110",
38
"region": "CA",
39
"phone": "1234567890"
40
},
41
"customer": {
42
"id": "00000000-0000-0000-0000-000000000000",
43
"platform_id": "12345678",
44
"email": "eric@rutter.com",
45
"first_name": "Eric",
46
"last_name": "Yu",
47
"phone": "1234567890",
48
"created_at": "2023-01-02T02:34:56.000Z",
49
"updated_at": "2023-01-02T02:34:56.000Z"
50
},
51
"line_items": [
52
{
53
"id": "00000000-0000-0000-0000-000000000000",
54
"platform_id": "12345678",
55
"product_id": "00000000-0000-0000-0000-000000000000",
56
"variant_id": "00000000-0000-0000-0000-000000000000",
57
"price": 14,
58
"quantity": 1,
59
"iso_currency_code": "USD",
60
"sku": "Intelligent-Soft-Table-872793",
61
"title": "Handcrafted-Practical Wooden Towels",
62
"unit_cost": 14,
63
"created_at": "2023-01-02T02:34:56.000Z",
64
"updated_at": "2023-01-02T02:34:56.000Z"
65
},
66
{
67
"id": "00000000-0000-0000-0000-000000000000",
68
"platform_id": "12345678",
69
"product_id": "00000000-0000-0000-0000-000000000000",
70
"variant_id": "00000000-0000-0000-0000-000000000000",
71
"price": 14,
72
"quantity": 1,
73
"iso_currency_code": "USD",
74
"sku": "Intelligent-Wooden-Salad-164653",
75
"title": "Incredible-Tasty Fresh Pants",
76
"unit_cost": 14,
77
"created_at": "2023-01-02T02:34:56.000Z",
78
"updated_at": "2023-01-02T02:34:56.000Z"
79
}
80
],
81
"fulfillments": [
82
{
83
"id": "00000000-0000-0000-0000-000000000000",
84
"order_id": "00000000-0000-0000-0000-000000000000",
85
"carrier": "UPS",
86
"service": "manual",
87
"tracking_number": "https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=ABCDEFGH1234567890",
88
"tracking_url": "ABCDEFGH1234567890",
89
"line_items": [
90
{
91
"id": "00000000-0000-0000-0000-000000000000",
92
"product_id": "00000000-0000-0000-0000-000000000000",
93
"variant_id": "00000000-0000-0000-0000-000000000000",
94
"price": 12.34,
95
"quantity": 2,
96
"sku": "RUTTER-1",
97
"title": "Rutter Shirt (Large)"
98
}
99
]
100
}
101
],
102
"transactions": [
103
{
104
"id": "00000000-0000-0000-0000-000000000000",
105
"order_id": "00000000-0000-0000-0000-000000000000",
106
"payment_method_type": "card",
107
"status": "success",
108
"type": "sale",
109
"amount": 31.99,
110
"gateway": "paypal",
111
"gateway_data": null,
112
"iso_currency_code": "USD",
113
"created_at": "2023-02-01T05:21:24.000Z",
114
"updated_at": "2023-02-01T05:21:24.000Z"
115
}
116
],
117
"created_at": "2023-01-02T02:34:56.000Z",
118
"updated_at": "2023-01-02T02:34:56.000Z"
119
}
120
],
121
"next_cursor": null,
122
"connection": {
123
"id": "00000000-0000-0000-0000-000000000000",
124
"orgId": "00000000-0000-0000-0000-000000000000",
125
"platform": "SHOPIFY"
126
}
127
}

Platform Differences

There can be some differences in field values due to platform-specific limitations or if the connection is missing required scopes.

Amazon

The total_price will be unavailable through the Amazon API and 0 in the following scenarios:

  • The order status is cancelled, pending , or unshipped. Cancelled orders do not have this info, whereas pending orders could later be updated to have price info.
  • If the order is a replacement order, no price info is available.
  • If the order is sold through Non-Amazon sales channel it may not have price info.

Shopify

Rutter supplements the Order object with the following properties from Shopify: name, cancelled_at, source_name, total_line_items_price, tags

Ebay

Rutter currently fetches 90 days worth of orders due to Ebay's own limitation.

Fetch an Order

GEThttps://production.rutterapi.com/versioned/orders/:id

Request Parameters

    idstringpathRequired

    The Rutter generated unique ID of the object.

    access_tokenstringqueryRequired

    The access token of the connection.

    expandenumqueryOptional

    Optionally, include transaction information when fetching orders.

    Must betransactions.
    force_fetchenumqueryOptional

    Used to force a response even if the underlying connection has not finished its initial sync.

    One oftrue or false.

Response Body

Support by integration
  • Shopify
    Shopify
  • WooCommerce
    WooCommerce
  • Amazon
    Amazon
  • Wix
    Wix
200
Example Response Body
JSON
1
{
2
"order": {
3
"id": "00000000-0000-0000-0000-000000000000",
4
"platform_id": "12345678",
5
"cancelled_at": "2023-01-02T02:34:56.000Z",
6
"payment_status": "paid",
7
"status": "active",
8
"total_discount": 5,
9
"total_price": 37.34,
10
"fulfillment_status": "unfulfilled",
11
"iso_currency_code": "USD",
12
"order_number": "12345",
13
"source_name": "web",
14
"total_line_items_price": 28,
15
"total_shipping": 12.34,
16
"total_shipping_discount": 0,
17
"total_tax": 2,
18
"billing_address": {
19
"address1": "123 Rutter Road",
20
"address2": "Floor 4",
21
"city": "San Francisco",
22
"country_code": "USA",
23
"first_name": "Eric",
24
"last_name": "Yu",
25
"postal_code": "94110",
26
"region": "CA",
27
"phone": "1234567890"
28
},
29
"shipping_address": {
30
"address1": "123 Rutter Road",
31
"address2": "Floor 4",
32
"city": "San Francisco",
33
"country_code": "USA",
34
"first_name": "Eric",
35
"last_name": "Yu",
36
"postal_code": "94110",
37
"region": "CA",
38
"phone": "1234567890"
39
},
40
"customer": {
41
"id": "00000000-0000-0000-0000-000000000000",
42
"platform_id": "12345678",
43
"email": "eric@rutter.com",
44
"first_name": "Eric",
45
"last_name": "Yu",
46
"phone": "1234567890",
47
"created_at": "2023-01-02T02:34:56.000Z",
48
"updated_at": "2023-01-02T02:34:56.000Z"
49
},
50
"line_items": [
51
{
52
"id": "00000000-0000-0000-0000-000000000000",
53
"platform_id": "12345678",
54
"product_id": "00000000-0000-0000-0000-000000000000",
55
"variant_id": "00000000-0000-0000-0000-000000000000",
56
"price": 14,
57
"quantity": 1,
58
"iso_currency_code": "USD",
59
"sku": "Intelligent-Soft-Table-872793",
60
"title": "Handcrafted-Practical Wooden Towels",
61
"unit_cost": 14,
62
"created_at": "2023-01-02T02:34:56.000Z",
63
"updated_at": "2023-01-02T02:34:56.000Z"
64
},
65
{
66
"id": "00000000-0000-0000-0000-000000000000",
67
"platform_id": "12345678",
68
"product_id": "00000000-0000-0000-0000-000000000000",
69
"variant_id": "00000000-0000-0000-0000-000000000000",
70
"price": 14,
71
"quantity": 1,
72
"iso_currency_code": "USD",
73
"sku": "Intelligent-Wooden-Salad-164653",
74
"title": "Incredible-Tasty Fresh Pants",
75
"unit_cost": 14,
76
"created_at": "2023-01-02T02:34:56.000Z",
77
"updated_at": "2023-01-02T02:34:56.000Z"
78
}
79
],
80
"fulfillments": [
81
{
82
"id": "00000000-0000-0000-0000-000000000000",
83
"order_id": "00000000-0000-0000-0000-000000000000",
84
"carrier": "UPS",
85
"service": "manual",
86
"tracking_number": "https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=ABCDEFGH1234567890",
87
"tracking_url": "ABCDEFGH1234567890",
88
"line_items": [
89
{
90
"id": "00000000-0000-0000-0000-000000000000",
91
"product_id": "00000000-0000-0000-0000-000000000000",
92
"variant_id": "00000000-0000-0000-0000-000000000000",
93
"price": 12.34,
94
"quantity": 2,
95
"sku": "RUTTER-1",
96
"title": "Rutter Shirt (Large)"
97
}
98
]
99
}
100
],
101
"transactions": [
102
{
103
"id": "00000000-0000-0000-0000-000000000000",
104
"order_id": "00000000-0000-0000-0000-000000000000",
105
"payment_method_type": "card",
106
"status": "success",
107
"type": "sale",
108
"amount": 31.99,
109
"gateway": "paypal",
110
"gateway_data": null,
111
"iso_currency_code": "USD",
112
"created_at": "2023-02-01T05:21:24.000Z",
113
"updated_at": "2023-02-01T05:21:24.000Z"
114
}
115
],
116
"created_at": "2023-01-02T02:34:56.000Z",
117
"updated_at": "2023-01-02T02:34:56.000Z"
118
},
119
"connection": {
120
"id": "00000000-0000-0000-0000-000000000000",
121
"orgId": "00000000-0000-0000-0000-000000000000",
122
"platform": "SHOPIFY"
123
}
124
}

Create an Order

POSThttps://production.rutterapi.com/versioned/orders

Request Parameters

    access_tokenstringqueryRequired

    The access token of the connection.

Request Body

    orderobject

    The order to create.

    Show order attributes

Response Body

Support by integration
  • Shopify
    Shopify
  • WooCommerce
    WooCommerce
  • Wix
    Wix
  • Squarespace
    Squarespace
Example Request Body
JSON
1
{
2
"order": {
3
"currency_code": "USD",
4
"line_items": [
5
{
6
"variant_id": "00000000-0000-0000-0000-000000000000",
7
"quantity": 1
8
},
9
{
10
"variant_id": "00000000-0000-0000-0000-000000000000",
11
"quantity": 2
12
}
13
],
14
"customer": {
15
"email": "eric@rutter.com",
16
"first_name": "Eric",
17
"last_name": "Yu"
18
},
19
"billing_address": {
20
"address1": "123 Rutter Road",
21
"address2": "Floor 4",
22
"city": "San Francisco",
23
"country_code": "USA",
24
"first_name": "Eric",
25
"last_name": "Yu",
26
"postal_code": "94110",
27
"region": "CA",
28
"email": "eric@rutter.com",
29
"phone": "1234567890"
30
},
31
"shipping_address": {
32
"address1": "123 Rutter Road",
33
"address2": "Floor 4",
34
"city": "San Francisco",
35
"country_code": "USA",
36
"first_name": "Eric",
37
"last_name": "Yu",
38
"postal_code": "94110",
39
"region": "CA",
40
"email": "eric@rutter.com",
41
"phone": "1234567890"
42
}
43
}
44
}
200
Example Response Body
JSON
1
{
2
"order": {
3
"id": "00000000-0000-0000-0000-000000000000",
4
"platform_id": "12345678",
5
"cancelled_at": "2023-01-02T02:34:56.000Z",
6
"payment_status": "paid",
7
"status": "active",
8
"total_discount": 5,
9
"total_price": 37.34,
10
"fulfillment_status": "unfulfilled",
11
"iso_currency_code": "USD",
12
"order_number": "12345",
13
"source_name": "web",
14
"total_line_items_price": 28,
15
"total_shipping": 12.34,
16
"total_shipping_discount": 0,
17
"total_tax": 2,
18
"billing_address": {
19
"address1": "123 Rutter Road",
20
"address2": "Floor 4",
21
"city": "San Francisco",
22
"country_code": "USA",
23
"first_name": "Eric",
24
"last_name": "Yu",
25
"postal_code": "94110",
26
"region": "CA",
27
"phone": "1234567890"
28
},
29
"shipping_address": {
30
"address1": "123 Rutter Road",
31
"address2": "Floor 4",
32
"city": "San Francisco",
33
"country_code": "USA",
34
"first_name": "Eric",
35
"last_name": "Yu",
36
"postal_code": "94110",
37
"region": "CA",
38
"phone": "1234567890"
39
},
40
"customer": {
41
"id": "00000000-0000-0000-0000-000000000000",
42
"platform_id": "12345678",
43
"email": "eric@rutter.com",
44
"first_name": "Eric",
45
"last_name": "Yu",
46
"phone": "1234567890",
47
"created_at": "2023-01-02T02:34:56.000Z",
48
"updated_at": "2023-01-02T02:34:56.000Z"
49
},
50
"line_items": [
51
{
52
"id": "00000000-0000-0000-0000-000000000000",
53
"platform_id": "12345678",
54
"product_id": "00000000-0000-0000-0000-000000000000",
55
"variant_id": "00000000-0000-0000-0000-000000000000",
56
"price": 14,
57
"quantity": 1,
58
"iso_currency_code": "USD",
59
"sku": "Intelligent-Soft-Table-872793",
60
"title": "Handcrafted-Practical Wooden Towels",
61
"unit_cost": 14,
62
"created_at": "2023-01-02T02:34:56.000Z",
63
"updated_at": "2023-01-02T02:34:56.000Z"
64
},
65
{
66
"id": "00000000-0000-0000-0000-000000000000",
67
"platform_id": "12345678",
68
"product_id": "00000000-0000-0000-0000-000000000000",
69
"variant_id": "00000000-0000-0000-0000-000000000000",
70
"price": 14,
71
"quantity": 1,
72
"iso_currency_code": "USD",
73
"sku": "Intelligent-Wooden-Salad-164653",
74
"title": "Incredible-Tasty Fresh Pants",
75
"unit_cost": 14,
76
"created_at": "2023-01-02T02:34:56.000Z",
77
"updated_at": "2023-01-02T02:34:56.000Z"
78
}
79
],
80
"fulfillments": [
81
{
82
"id": "00000000-0000-0000-0000-000000000000",
83
"order_id": "00000000-0000-0000-0000-000000000000",
84
"carrier": "UPS",
85
"service": "manual",
86
"tracking_number": "https://www.ups.com/WebTracking?loc=en_US&requester=ST&trackNums=ABCDEFGH1234567890",
87
"tracking_url": "ABCDEFGH1234567890",
88
"line_items": [
89
{
90
"id": "00000000-0000-0000-0000-000000000000",
91
"product_id": "00000000-0000-0000-0000-000000000000",
92
"variant_id": "00000000-0000-0000-0000-000000000000",
93
"price": 12.34,
94
"quantity": 2,
95
"sku": "RUTTER-1",
96
"title": "Rutter Shirt (Large)"
97
}
98
]
99
}
100
],
101
"transactions": [
102
{
103
"id": "00000000-0000-0000-0000-000000000000",
104
"order_id": "00000000-0000-0000-0000-000000000000",
105
"payment_method_type": "card",
106
"status": "success",
107
"type": "sale",
108
"amount": 31.99,
109
"gateway": "paypal",
110
"gateway_data": null,
111
"iso_currency_code": "USD",
112
"created_at": "2023-02-01T05:21:24.000Z",
113
"updated_at": "2023-02-01T05:21:24.000Z"
114
}
115
],
116
"created_at": "2023-01-02T02:34:56.000Z",
117
"updated_at": "2023-01-02T02:34:56.000Z"
118
}
119
}

Update an Order

PATCHhttps://production.rutterapi.com/versioned/orders/:id

Request Parameters

    idstringpathRequired

    The Rutter generated unique ID of the object.

    access_tokenstringqueryRequired

    The access token of the connection.

Request Body

    orderobject
    Show order attributes

Response Body

Support by integration
  • Shopify
    Shopify
  • WooCommerce
    WooCommerce
Example Request Body
JSON
1
{
2
"order": {
3
"status": "cancelled"
4
}
5
}
200
Example Response Body
JSON
1
{
2
"order": {
3
"id": "00000000-0000-0000-0000-000000000000",
4
"platform_id": "12345678",
5
"cancelled_at": "2023-01-02T02:34:56.000Z",
6
"payment_status": "paid",
7
"status": "active",
8
"total_discount": 5,
9
"total_price": 37.34,
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"platform": "SHOPIFY"
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}
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}

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